HuluPrints Privacy Policy

Last Updated: August 18, 2026

HuluPrints (“HuluPrints,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of customers, Vendors, visitors, and other users of the HuluPrints Platform.

This Privacy Policy explains how HuluPrints collects, uses, stores, shares, protects, and otherwise processes personal information when you visit or use the HuluPrints website, mobile applications, marketplace, services, and related features (collectively, the “Platform”).

HuluPrints operates an online printing and personalization marketplace connecting customers with printing providers, designers, printing companies, home-based businesses, and other service providers (“Vendors”).

By accessing or using HuluPrints, creating an account, registering as a Vendor, placing an order, uploading content, communicating with us, or otherwise using our services, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please do not use the HuluPrints Platform.

1. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

  • The HuluPrints website;
  • HuluPrints mobile applications;
  • Customer accounts;
  • Vendor accounts;
  • Product orders;
  • Customized printing services;
  • Design and artwork submissions;
  • Customer support;
  • Vendor communications;
  • Payment and settlement processes;
  • Delivery and fulfillment activities;
  • Marketing communications;
  • Cookies and similar technologies; and
  • Other HuluPrints services that reference this Privacy Policy.

This Privacy Policy does not necessarily apply to websites, applications, payment providers, delivery companies, or other third-party services that HuluPrints does not control.

2. Information We Collect

Depending on how you use HuluPrints, we may collect different categories of information.

2.1 Information You Provide Directly

You may provide information when you:

  • Create an account;
  • Register as a Vendor;
  • Place an order;
  • Request a quote;
  • Upload artwork;
  • Upload photographs;
  • Customize a product;
  • Contact customer support;
  • Submit a complaint;
  • Submit a review;
  • Participate in promotions;
  • Subscribe to communications;
  • Contact a Vendor;
  • Provide feedback; or
  • Otherwise interact with HuluPrints.

This information may include:

  • Full name;
  • Username;
  • Email address;
  • Telephone number;
  • Delivery address;
  • Billing information;
  • Business name;
  • Business address;
  • Vendor information;
  • Account credentials;
  • Customer preferences;
  • Order details;
  • Product customization information;
  • Communications;
  • Reviews and feedback; and
  • Other information you choose to provide.

3. Customer Information

When you use HuluPrints as a customer, we may collect information necessary to provide our services.

This may include:

  • Name;
  • Phone number;
  • Email address;
  • Delivery address;
  • Order history;
  • Product preferences;
  • Customized product information;
  • Payment status;
  • Customer support communications;
  • Reviews;
  • Uploaded designs;
  • Uploaded photographs;
  • Names, messages, dates, or other personalization information; and
  • Other information necessary to fulfill your order.

We use this information primarily to process and fulfill your orders and provide customer support.

4. Vendor Information

If you register as a Vendor, we may collect additional information necessary to establish and operate your Vendor account.

This may include:

  • Full name;
  • Business name;
  • Business contact information;
  • Phone number;
  • Email address;
  • Business address;
  • Service categories;
  • Product information;
  • Pricing information;
  • Vendor profile information;
  • Bank or payment settlement information;
  • Tax or business registration information where required;
  • Identity or verification information where required;
  • Order history;
  • Customer ratings;
  • Performance information;
  • Communications with customers and HuluPrints; and
  • Other information necessary to administer the Vendor relationship.

HuluPrints may use Vendor information to verify Vendors, facilitate orders, calculate commissions, process settlements, monitor service quality, prevent fraud, and maintain the marketplace.

5. Information About Orders

When you place or fulfill an order, HuluPrints may collect information related to the transaction.

This may include:

  • Order number;
  • Products purchased;
  • Product specifications;
  • Quantity;
  • Size;
  • Color;
  • Personalization information;
  • Customer-provided artwork;
  • Vendor information;
  • Price;
  • Discounts;
  • Commission information;
  • Payment status;
  • Delivery information;
  • Order status;
  • Cancellation information;
  • Refund information;
  • Complaint information; and
  • Communications relating to the order.

This information is necessary to facilitate transactions between customers and Vendors.

6. Artwork, Photographs and User Content

HuluPrints allows customers to upload content for personalized products.

This may include:

  • Photographs;
  • Logos;
  • Designs;
  • Artwork;
  • Graphics;
  • Text;
  • Names;
  • Messages;
  • Illustrations;
  • Business branding; and
  • Other materials.

We refer to this collectively as “User Content.”

We process User Content primarily to:

  • Customize products;
  • Produce ordered products;
  • Provide design services;
  • Communicate with Vendors;
  • Fulfill orders;
  • Resolve disputes;
  • Provide customer support; and
  • Operate the Platform.

Because Vendors may need access to User Content to produce an order, relevant User Content may be shared with the Vendor responsible for fulfilling that order.

Customers should not upload confidential, highly sensitive, or unnecessary personal information into artwork or product designs.

7. Payment Information

Payments may be processed through third-party payment providers.

Depending on the payment method used, HuluPrints may receive information such as:

  • Payment status;
  • Transaction reference;
  • Payment amount;
  • Currency;
  • Payment method;
  • Transaction date;
  • Refund information; and
  • Other transaction-related information.

Where payment processing is handled by a third-party payment provider, the payment provider may directly process payment card, bank, mobile-money, or other financial information according to its own privacy policy and security practices.

HuluPrints does not intentionally store complete payment-card credentials unless specifically necessary and lawfully permitted.

8. Vendor Commission and Settlement Information

For orders processed through HuluPrints, the Platform may calculate and record the applicable marketplace commission.

Under the HuluPrints marketplace model, HuluPrints may retain a 14.5% commission from the applicable displayed goods/product price, subject to the applicable Vendor Agreement and order terms.

We may process information necessary to:

  • Calculate commissions;
  • Calculate Vendor earnings;
  • Process refunds;
  • Adjust transactions;
  • Resolve payment disputes;
  • Maintain financial records;
  • Process Vendor settlements; and
  • Comply with financial, accounting, tax, and legal requirements.

9. Delivery Information

To fulfill an order, HuluPrints may collect and process delivery information including:

  • Recipient name;
  • Phone number;
  • Delivery address;
  • Location information necessary for delivery;
  • Delivery instructions;
  • Order information; and
  • Delivery status.

Relevant delivery information may be shared with the Vendor responsible for fulfillment and, where applicable, delivery service providers.

We only intend to share information reasonably necessary to complete delivery or provide related services.

10. Information Collected Automatically

When you access HuluPrints, certain information may be collected automatically.

This may include:

  • IP address;
  • Browser type;
  • Device type;
  • Operating system;
  • Language;
  • Time zone;
  • Pages visited;
  • Links clicked;
  • Search activity;
  • Referring website;
  • Approximate location derived from IP address;
  • Session information;
  • Device identifiers;
  • Date and time of access;
  • Platform activity; and
  • Technical error information.

This information may be used to maintain, secure, analyze, and improve the Platform.

11. Cookies and Similar Technologies

HuluPrints may use cookies, pixels, local storage, tags, and similar technologies.

Cookies may be used for:

  • Login and authentication;
  • Maintaining shopping carts;
  • Remembering preferences;
  • Website functionality;
  • Security;
  • Analytics;
  • Performance monitoring;
  • Personalization;
  • Marketing; and
  • Fraud prevention.

Some cookies are necessary for the Platform to function.

Where required by applicable law, HuluPrints will provide appropriate choices or notices regarding non-essential cookies.

You may be able to control cookies through your browser settings.

Disabling certain cookies may affect the functionality of the Platform.

12. How We Use Personal Information

HuluPrints may use personal information for the following purposes:

Providing Services

We use information to:

  • Create and manage accounts;
  • Process orders;
  • Connect customers with Vendors;
  • Customize products;
  • Produce orders;
  • Coordinate delivery;
  • Process payments;
  • Process Vendor settlements;
  • Provide customer support; and
  • Operate marketplace services.

Communication

We may use information to:

  • Send order confirmations;
  • Send order status notifications;
  • Contact customers regarding orders;
  • Contact Vendors regarding orders;
  • Respond to inquiries;
  • Provide technical support;
  • Send service announcements; and
  • Communicate important account information.

Platform Improvement

We may analyze information to:

  • Improve website functionality;
  • Improve product discovery;
  • Improve customer experience;
  • Develop new services;
  • Identify technical problems;
  • Understand usage patterns; and
  • Improve marketplace performance.

Security and Fraud Prevention

We may use information to:

  • Detect fraud;
  • Prevent unauthorized access;
  • Investigate suspicious transactions;
  • Protect customers and Vendors;
  • Protect the Platform;
  • Investigate abuse; and
  • Enforce our Terms of Use.

Legal and Regulatory Compliance

We may process information where reasonably necessary to:

  • Comply with applicable laws;
  • Respond to lawful requests;
  • Maintain accounting records;
  • Resolve disputes;
  • Establish or defend legal claims;
  • Prevent unlawful activity; or
  • Protect our legal rights.

13. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal information, HuluPrints may rely on one or more of the following grounds:

  • Performance of a contract;
  • User consent;
  • Compliance with legal obligations;
  • Legitimate business interests;
  • Protection of users and Platform security;
  • Prevention of fraud and abuse; and
  • Other lawful grounds permitted by applicable law.

Where processing relies on consent, you may withdraw consent where permitted by applicable law.

Withdrawal of consent does not necessarily affect processing that occurred before consent was withdrawn.

14. Sharing Personal Information

HuluPrints may share personal information with appropriate parties where necessary to operate the Platform.

These may include:

Vendors

Relevant customer information may be shared with the Vendor fulfilling an order.

This may include:

  • Customer name;
  • Phone number;
  • Delivery information;
  • Product specifications;
  • Personalization information;
  • Artwork;
  • Photographs; and
  • Other information necessary to produce and deliver the order.

Vendors may only use customer information for legitimate purposes connected with the applicable order and their relationship with HuluPrints.

Payment Providers

Information may be shared with payment providers to process transactions, refunds, settlements, fraud checks, and related activities.

Delivery Providers

Delivery information may be shared with delivery providers where necessary to deliver products.

Technology and Service Providers

HuluPrints may use third-party providers for:

  • Hosting;
  • Cloud storage;
  • Website infrastructure;
  • Email;
  • SMS;
  • Analytics;
  • Security;
  • Customer support;
  • Payment processing;
  • Software services; and
  • Other operational functions.

These providers may process information on behalf of HuluPrints.

Legal Authorities

We may disclose information where required or permitted by applicable law, court order, regulatory requirement, or lawful government request.

15. We Do Not Sell Personal Information

HuluPrints does not intend to sell users’ personal information to third parties for their independent commercial use.

We may, however, share information with service providers and business partners where necessary to operate HuluPrints, process orders, provide services, conduct analytics, prevent fraud, or otherwise support legitimate business activities.

16. Marketing Communications

With appropriate permission where required, HuluPrints may send:

  • Promotional emails;
  • SMS messages;
  • Special offers;
  • Product announcements;
  • Discounts;
  • Marketplace updates;
  • Vendor opportunities; and
  • Other marketing communications.

You may unsubscribe from marketing communications by following the unsubscribe instructions in the communication or contacting HuluPrints.

You may continue to receive essential service communications, such as order confirmations, security notifications, payment information, and account-related messages.

17. Customer Reviews and Public Information

If HuluPrints allows customers or Vendors to submit reviews, ratings, comments, or other public content, certain information may be displayed publicly.

For example, a review may display:

  • Your chosen display name;
  • Rating;
  • Review text;
  • Product information; or
  • Date of review.

Do not submit information that you do not want publicly displayed.

HuluPrints may moderate, remove, or restrict reviews that violate applicable policies.

18. Vendor Public Profiles

Vendor information may be displayed publicly on HuluPrints.

Public Vendor information may include:

  • Vendor/business name;
  • Logo;
  • Profile image;
  • Business description;
  • Service categories;
  • Products;
  • Prices;
  • Customer ratings;
  • Reviews;
  • General service location; and
  • Other business information intentionally published by the Vendor.

Vendors should avoid publishing personal information that they do not want publicly available.

19. Children’s Privacy

HuluPrints is not intended to knowingly collect personal information from children in violation of applicable law.

Where applicable law requires parental or guardian consent for children to use certain services, such requirements must be followed.

If a parent or guardian believes that a child has provided personal information to HuluPrints improperly, they may contact us.

If we determine that we have collected information that should not have been collected, we may take reasonable steps to delete it.

20. Data Security

HuluPrints takes reasonable technical and organizational measures to protect personal information against:

  • Unauthorized access;
  • Unauthorized disclosure;
  • Loss;
  • Misuse;
  • Alteration;
  • Destruction; and
  • Other security threats.

Security measures may include:

  • Access controls;
  • Authentication;
  • Encryption where appropriate;
  • Secure hosting;
  • Monitoring;
  • Backups;
  • Security updates;
  • Role-based access; and
  • Administrative safeguards.

However, no internet-based system can be guaranteed to be completely secure.

Users should also take reasonable steps to protect their accounts, passwords, devices, and information.

21. Data Retention

HuluPrints retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may depend on:

  • The type of information;
  • The purpose for which it was collected;
  • Whether an account remains active;
  • Order and transaction requirements;
  • Accounting requirements;
  • Legal obligations;
  • Dispute resolution;
  • Fraud prevention; and
  • Security requirements.

When information is no longer reasonably required, HuluPrints may delete, anonymize, or securely dispose of it.

22. Account Deletion

Depending on the functionality available on the Platform, you may request deletion of your HuluPrints account.

Account deletion may not immediately result in deletion of all information.

Certain information may need to be retained for:

  • Legal compliance;
  • Accounting;
  • Tax records;
  • Fraud prevention;
  • Security;
  • Dispute resolution;
  • Contract enforcement; or
  • Other lawful purposes.

Where information must be retained, HuluPrints will seek to limit its use to the applicable purpose.

23. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information.

These may include the right to:

  • Request access to personal information;
  • Request correction of inaccurate information;
  • Request deletion of certain information;
  • Request information about how your data is processed;
  • Withdraw consent where processing is based on consent;
  • Object to certain processing;
  • Request restriction of certain processing;
  • Request a copy of certain information; and
  • Lodge a complaint with a competent authority where applicable.

These rights may be subject to legal limitations and exceptions.

24. How to Exercise Your Rights

To submit a privacy request, contact HuluPrints using the contact information provided at the end of this Privacy Policy.

To protect users and prevent unauthorized disclosure, HuluPrints may need to verify your identity before processing certain requests.

We may request reasonable information necessary to verify that the person making the request is the account holder or authorized representative.

25. Third-Party Websites and Services

HuluPrints may contain links to third-party websites, applications, payment services, social-media platforms, or other external services.

These third parties may collect information independently.

HuluPrints does not control the privacy practices of third parties.

You should review the privacy policies of third-party services before providing personal information to them.

26. Social Media

HuluPrints may operate or maintain social-media pages and may integrate social-media functionality into the Platform.

If you interact with HuluPrints through a social-media platform, the social-media provider may collect information according to its own privacy policy.

Information that you voluntarily make public on social-media platforms may be visible to others.

27. Analytics

HuluPrints may use analytics tools to understand how users interact with the Platform.

Analytics information may help us understand:

  • Which pages are visited;
  • Which products are viewed;
  • How users navigate the Platform;
  • Technical performance;
  • User engagement;
  • Conversion activity; and
  • General usage trends.

Analytics data may be aggregated or otherwise processed to improve the Platform.

28. Advertising

HuluPrints may use advertising and marketing technologies to promote products, services, or marketplace activities.

Where applicable, these technologies may use cookies or similar identifiers.

HuluPrints will provide applicable choices or controls where required by law.

29. Business Transfers

If HuluPrints is involved in:

  • A merger;
  • Acquisition;
  • Sale of assets;
  • Reorganization;
  • Financing;
  • Corporate restructuring; or
  • Similar business transaction,

personal information may be transferred as part of the relevant transaction, subject to applicable law.

Where required, HuluPrints will take appropriate steps to protect personal information during such transfers.

30. International Data Processing

Some HuluPrints service providers or technology infrastructure may be located outside Ethiopia.

As a result, personal information may be processed or stored in another country.

Where personal information is transferred across borders, HuluPrints will take reasonable steps to ensure that such processing is conducted in accordance with applicable legal requirements.

31. Data Breach and Security Incidents

If HuluPrints becomes aware of a security incident involving personal information, we may investigate the incident and take reasonable steps to contain, mitigate, and remediate the issue.

Where notification is required by applicable law, HuluPrints will provide notifications to affected individuals or competent authorities as required.

32. Vendor Privacy Responsibilities

Vendors may receive limited customer information necessary to fulfill orders.

Vendors must:

  • Use customer information only for legitimate order-related purposes;
  • Protect customer information;
  • Avoid unauthorized disclosure;
  • Avoid using customer information for unrelated marketing without appropriate authorization;
  • Not sell customer information;
  • Not retain information longer than reasonably necessary;
  • Follow applicable privacy and data-protection requirements; and
  • Notify HuluPrints of suspected unauthorized access or disclosure where appropriate.

A Vendor’s access to customer information may be restricted or terminated where the Vendor violates these requirements.

33. Customer Responsibility for Uploaded Information

Customers are responsible for the information they upload to HuluPrints.

You should not upload:

  • Passwords;
  • Financial account credentials;
  • Government identification numbers unless specifically requested for a lawful purpose;
  • Highly sensitive personal information;
  • Confidential business information unrelated to the order; or
  • Personal information belonging to another person without appropriate permission.

If your design contains another person’s photograph, name, likeness, or other personal information, you are responsible for ensuring that you have the necessary authorization to use it.

34. Data Accuracy

HuluPrints relies on users to provide accurate and current information.

You should update your account information when necessary.

If you identify inaccurate personal information, you may request correction through your account or by contacting HuluPrints.

35. Privacy of Business Information

Vendor businesses may provide business-related information to HuluPrints.

Some business information may be publicly displayed as part of the Vendor’s marketplace profile.

HuluPrints may also process Vendor business information for:

  • Verification;
  • Marketplace operations;
  • Payments;
  • Settlements;
  • Customer communication;
  • Analytics;
  • Legal compliance; and
  • Business administration.

36. Changes to This Privacy Policy

HuluPrints may update this Privacy Policy from time to time.

Changes may be made to reflect:

  • Changes in the Platform;
  • New services;
  • Changes in technology;
  • Legal or regulatory requirements;
  • Security improvements; or
  • Changes in business practices.

When material changes are made, HuluPrints may provide notice through the Platform, email, SMS, or another appropriate method.

The “Last Updated” date at the beginning of this Privacy Policy indicates when it was most recently revised.

37. Contact Us

If you have questions, concerns, complaints, or requests regarding this Privacy Policy or your personal information, please contact HuluPrints.

HuluPrints
Personalized. Printed. Perfect.

Website: https://huluprints.com

Email: [email protected]

Phone: 0116 353516

Location: Addis Ababa, Ethiopia

When contacting us regarding personal information, please provide enough information for us to understand and respond to your request.

38. Acknowledgment

By using HuluPrints, creating an account, placing an order, registering as a Vendor, uploading content, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy.

Where applicable law requires consent for specific processing activities, HuluPrints will obtain such consent through appropriate mechanisms.

HuluPrints is committed to protecting user privacy while providing a trusted marketplace for personalized printing and related services.